To think of solutions to problems and then to report on any action taken.
Macmillan Education Copyright
Reward Business Resource Pack - Pre-intermediate
By David Riley and Simon Greenall
A reading and speaking activity to discuss some factors involved in choosing a training course.
By Nick Southey
A lesson to help students practise taking and leaving messages on the phone.
By Colin Benn Paul Dummett and Simon Greenall
To arrange a meeting and negotiate the terms of a contract.
Watch authentic London office workers describe the ways to conduct successful negotiations and the skills good negotiators need. Now Interactive!
Watch authentic London office workers giving advice on the best ways to dress to impress. Try the new Interactive Worksheets!
Watch authentic London office workers explain how they use emails and phones to communicate in their companies. Now with Interactive Worksheets!
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