Students practise the language associated with tasks and duties for typical hotel jobs
Level: Intermediate
This activity is appropriate for any staff to review lexis used in talking or writing about hotel work.
Students practise the language associated with tasks and duties for typical hotel jobs
Level: Intermediate
This activity is appropriate for any staff to review lexis used in talking or writing about hotel work.
The reading lists ways a hotel manager makes sure the guests are happy.
The first lesson plan in this series by Keith Harding gives students practice giving information and making recommendations.
By Jamie Keddie
This lesson aims to equip students with the language they will need when transferring the skill of handling guest complaints effectively from their own language to English.
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